[Introduction]
What can I do on Atomic Island?
What are zones?
Atomicans?
How do I sign up as a member?
Can I take part in everything on the Island once I am a member?
What is Atomic Island Experience?
How do I know how much Experience I have?
What can I do with my Experience?

What are the different Islandships that are available and how much experience points do I need to achieve the status?

   
  [The nitty gritty details]
How do I pay for my purchases?
Can I check my purchase transactions?
What is Atomic Cash?
Can I check my Atomic Cash balance?
How do I unsubscribe my Atomic Island membership?
Still having issues?
    [Having Fun]
 
What is an avatar?
 
How do I customize my avatar?
 
How do I chat on Web and mobile phone?
 
How do I purchase things for my Avatar?
 
Why do I see AC and EXP next to the items in Uber Walk?
 

Why do I have difficulty putting on the items on my avatar? They don't seem to appear after I click try.

 
How do I participate in contests?
 
How do I make friends with other Atomicans?
 
Can I send gifts to my friends on the Island?
 

[Introduction]

What can I do on Atomic Island ?
Atomic Island is divided into several zones that offers never ending fun, laughter and opportunities to meet new people and make new friends.  
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What are zones?
These zones are called Friends, Games, Chat, Blog, Mall, Forum and My Home. Each zone is dedicated to a range of activities that is designed for one sole purpose. That is, for your entertainment and enjoyment. 

On Friends, for those of you out there seeking friendship and love, proceed to our Dating service. You may just find that special someone.

On Games, get the coolest, most adorable mobile phone downloads of characters who have made Atomic Island their home.

On Chat, with multiple chat rooms for you to choose from, select one that best suit your mood. What's more! You'll be sure to stay contacted with your pals on Atomic Island with access of the Chat online and via your mobile phone. 

On Blog, you can check out other Atomicans' blog.

On Mall, shop for the trendiest items that'll put you on Atomic Island 's style map. Visit the stores and check out what's the hottest fashion on the Island.

On Forum, you can engage in forum discussion with other members.

My Home, the coziest spot on Atomic Island, and the place you'll call home. You can change clothes, update your personal info and online blog on Atomic Island here.  
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Atomicans?
Yap, you guys are the residents of Atomic Island, known as Atomicans. Once you have signed up as a member of Atomic Island, you'll be automatically awarded “Islandship”.

Your Islandship will be upgraded as you gained more Experience Points from taking part in more activities on the Island.  
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How do I sign up as a member?
Click on “Sign Up” button you see on the top left hand corner of Atomic Island .

Simply fill up the necessary fields in the registration, with a valid email address and mobile phone number. Once this is done, you are ready to START your adventure on Atomic Island. 
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Can I take part in everything on the Island once I am a member?
Absolutely! Why would we stop you from having fun?!

Feel free to have all the fun you will on the Island . The games and activities are free for all. But if you would like to purchase stuff for your avatar, you can do so via mobile payment.  
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What are Experience Points?
Playing hard is our mantra. So we'll reward you the harder you play. The more you play, the more experience you'll gain.

So for each of the activity you take part in on the Island , you'll receive a number of Experience specific to that activity. The more Experience you gained on the Island, the higher your Islandship status.

So to move up the ranks and differentiate yourself from the lowly commoners, play harder! Have fun!
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How do I know how much Experience I have?
You can check the experience you've gained in “Experience” in My Home.

Click on Experience Log and you'll see a summary of the activities you've taken part in, and the experience gained. Also find out how you can be a more experienced Atomican here.  
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What can I do with my Experience?
Your experience will determine your Islandship status. So the more experience you gain, the higher your rank.

You'll be able to use your experience to buy exclusive items from Uber Walk and take part special contest or games on the Island.

So play harder to up your experience on the Island.  
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What are the different Islandships that are available and how much experience points do I need to achieve the status?

Here're the number of points you will need in order to obtain the Islandship:

 

 No. of EP

 Ranks

 1 – 400
 Tenant
 401 - 700
 Junior Resident
 701 - 1000
 Resident
 1001 - 2000
 Senior Resident
 2001 - 3,500
 Bronze Resident
 3,501 - 5,000
 Silver Resident
 5,001 - 8,000
 Gold Resident
 8,001 - 11,000
 Junior Proprietor
 11,001 - 15,000
 Proprietor
 15,001 - 20,000
 Senior Proprietor
 20,001 and above
 Landlord
 
 

[Having Fun]

What is an avatar?
An avatar is your virtual, unique identity on the Island. Each Atomican will be represented by an avatar, you can choose to determine the gender of your avatar.

Personalize your avatar with items from your wardrobe or buy more from Uber Walk. Why would you want to look the same as the other guy on the Island?  
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How do I customize my avatar?
You can do so at your Wardrobe. This is found in My Home.
Tip: You can go to your wardrobe directly by clicking on your avatar's image at the top left hand corner of every page.

From your wardrobe, you're able to change clothes, accessorize, and even bring your pet out for a walk around the Island.

Buy stuff from Uber Walk for your avatar. Choose from a wide variety of items in the shopping district on the Island. The items are not free, but it's just a small price to pay for being the coolest avatar around.
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How do I chat on Web?
This is easy! Login to your account and proceed to Nano Cove. Click on “Start chatting now!” and you will be brought to the lobby. There are 5 chat rooms with different themes for your selection.

Select the one you want to enter and click “Enter Chat Room” and have fun chatting. Do check out here for more details.

* Note: WAP/ GPRS charges do apply. Charges vary among your mobile service provider.
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How do I purchase things for my Avatar?
You can purchase items for your avatar from Mall. Simply click on “Buy” next to the item you want to purchase and proceed to checkout once you finish shopping.

Remember that you'll have to be opt in to mobile payment before you can successfully purchase any items on Atomic Island.  
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Why do I see AC and EXP next to the items in Uber Walk?
S$ refers to the Singapore dollar value of the item you are purchasing, that is the value you'll be charged in your bill with your mobile service provider. (Note that prices you see online are exclusive of the prevailing GST)

AC refers to Atomic Cash, the equivalent purchase value of the item in Atomic Cash. You are able to use the Atomic Cash you have in the Bank Account to purchase the item.

EXP refers to Experience need to purchase the item. So if you see EXP: 100, that means you'll need to have at least 100 Experience before you can purchase the item.  
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Why do I have difficulty putting on the items on my avatar? They don't seem to appear after I click try.

Try the following steps or click here for a graphical guide:

• Go to Internet Explorer - top navigation
• Select Tools - Internet Options
• Click on "Settings" under General
• You will see "Check for newer versions of stored pages:”
• Select the option: Every visit to the page

Try clicking on another item in the shopping mall after you are done with the above steps, you should be able to see the items on your avatar.   
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How do I participate in contests?
Contests take place in Atomic Island. You have to be an Atomican to take part in the contest. If you already are, no sweat! Just check out the latest contests and promotions.  
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How do I make friends with other Atomicans?
You can do so in so many ways. Chat or date Atomicans in friends. These activities and more just waiting for you to explore them…  
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Can I send gifts to my friends on the Island ?
Yes you can! You can purchase gifts for your friends from Mall. Simply click on the “Gift” icon next to the item you want to purchase.

Enter the Atomic Island username of the recipient of your gift and a personalized message. The recipient will receive an email notification that he/ she has received a gift from you.  
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[The nitty gritty details]

How do I pay for my purchases?
Items in shopping mall are offered for free now. Have fun customizing your avatar. 
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Can I check my purchase transactions?
You can see a summary of your purchases in Account Statement in My Home. Click on Transaction Log to view details.  
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What is Atomic Cash?
Atomic Cash is the currency on Atomic Island. Transactions on Atomic Island are reflected both in your local currency and its corresponding value in Atomic Cash.

There'll be opportunities for you to earn Atomic Cash in the future! So stay tuned!  
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Can I check my Atomic Cash balance?
Of course! You can do so under Account Statement in My Home. Click on AC Log to view details.  
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How do I unsubscribe my Atomic Island membership?
Now… why would you want to do that?

But, if you really wish to leave, you can do so at Customer Service, click on Unsubscribe link.
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Still having issues?
Contact Sabrina@atomicisland.com.
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